I updated a Notes 7.0.3 server to the new 8.0.1 release. All mail-files were converted to ODS 48 using compact -c “mail-file”.
Everything works fine until I started our Blackberry Enterprise Server which is installed on a separate machine and accesses the mailfiles of 25 users on the recently updated server.
When the BES accesses a mailfile, an error message occurs on the Domino server console:
22.03.2008 13:17:24 Database note open error: NT00000566 document in database g:
ed by CN=BLACKBERRY/O=XXXXXX: Attempt to perform folder operation on non-folder note.
This error looks similar to the one described here and here. In both cases the error occured because a non-folder notes contained an $Name item with the value ($Inbox).
I investigated the mail files in question but could not find any duplicate note.
All Note-IDs in the error messages refer to a unique design element in all affected mail files: ($Sent).
This is a non-folder note, indeed. I did another search for duplicate notes containing ($Sent) in the $Names field, but there are no duplicates … My next attempt was to delete the ($Sent) view and replace the design with the template.
But even this has no effect; the error still occurs, although the sychronization between Domino and the Blackberry devices via BES seems to work without any error.
Well, I think that I’ll have to create a service desk call at IBM. Or can anyone of the Blackberry gurus within the Notes Community shed a light on this issue ?
Have you had any further help or feedback on this?
We are experiencing exactly the same issue. The ($Sent)View design element causes the error and it was also an upgrade from 7.0x to 8.01.
We noticed the Design properties showing 1997 as the create year for the note which seemed odd so we did the delete and replace from mail8.ntf, again with same results.
I have so far rolled out to 3 users but held back on more until I have resolved the error. the 3 users so far all had mail file upgrades so I will test on a new user with a fresh mail8 mailfile so it if it makes a difference.
Any thoughts would be appreciated, either here or ping me an email.
Many thanks
It is not a Notes issue; you have to upgrade your BES.
Many thanks!
I will try that.